Thursday, December 15, 2022

Great customer service from a Shopee seller


So, I just bought a HIFU device as a holiday gift on Shopee. It works, but the clear plastic cover for the head was broken. It doesn't really affect the performance of the device, so I still gave a 5-star review. I did still include the picture of the broken lid in the review. About 30 minutes after, the seller sent me a message. They apologized and offered to send a replacement cover.

Now, that is great customer service! You never find sellers like these anymore, ones that proactively check if their customers are satisfied with their products. This attention to detail is what builds customer loyalty. So, if you need a HIFU device, I'd like to recommend this seller on Shopee:



The device is great. It has three functions: HIFU, RF, and EMS.

The mini HIFU 2.0 is cheaper than getting one HIFU treatment at a dermatology clinic, which makes it a worthwhile investment.